Gundrymd.com is an online supplement vendor website. Active Advantage supports healthy digestion, immunity, and weight loss, according to the website.
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About The Manufacturer
The face behind Gundry MD is cardiac surgeon, Steven Gundry MD. Gundry got the idea for his dietary supplement when he was asked to treat people who are overweight or obese with chronic illnesses. Gundry worked at Loma Linda University as a cardiothoracic surgeon until 2002, according to the gundrymd.com website content.
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Gundry designs his supplements to meet the “Diet Evolution,” a system revolving around the idea that health is only possible when an individual is “living in a state of cooperation” with trillions of microbes.
A professional license search via the California DCA website validates Steven R. Gundry as a licensed physician and surgeon in Palm Springs, California.
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Domain Information
The website was registered on August 7, 2015.
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California Business Search
A business search via the California Secretary of State website did not render results for Gundry MD. A business search for Steven Gundry Books LLC and Steven Gundry Hippo LLC appeared in the results.
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Steven Gundry Hippo is described as an LLC that deals in wellness products, which makes sense because Gundry MD manufacturers supplements. There is little to no information available for Steven Gundry Hippo.
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Accredited By BBB
Gundry MD is a BBB-accredited business with a 4.14-star customer rating and 92 customer complaints in the last year and 280 in the last 3 years. The customer complaints are regarding refund, shipping, side effects, subscription autoship cancellation, and order processing issues.
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One complaint claimed supplements were “expired.” Gundry MD was notified of the mishap. A refund was promised, but Gundry MD never followed through. Several complaints claimed Gundry MD charged their credit card for unauthorized orders.
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Afterword – Active Advantage Scam
Is Gundry MD a scam? Steven Gundry has two active LLCs – Steven Gundry Books and Steven Gundry Hippo. Gundry books are available on the Amazon Marketplace and the official website. It is unclear if Steven Gundry Hippo is connected to Gundry MD supplements, but it is very possible.
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The vendor has numerous BBB complaints regarding unauthorized credit card charges. It is difficult to imagine so many similar complaints would be fake. A few of the victims claim they were never a customer of Gundry MD, just discovered the unauthorized charges on their credit card statements.
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One customer went so far as to call Gundry MD a “scam.”
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There is no evidence Gundry MD supplements are third-party tested. The US Food & Drug Administration (FDA) does not monitor the production or sale of dietary or nutritional supplements in the United States. If the FDA stepped up to the plate, 90 percent or more of the supplement vendor website would be removed from the Internet, which would not be such a bad thing.
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Consumers are investing in supplements without being 100% certain they are effective, safe, tested, pure, or potent. Just because Gundry MD claims its products are safe and natural, does not make it so without evidence.
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Gundry MD has various supplements, including Bio Complete, which is connected to loads of scams.
My name is Aria Goodman and I am a Senior Customer Advocate with Gundry MD. Please feel free to reach out to me at aria @ gundrymd.com.
We are proud of our A+ rating as a BBB Accredited Business since October 2016 with 4.14 rating out of 5 thanks to 1,611 reviews. Gundry MD works hard to maintain this A+ rating by adhering to the Better Business Bureau’s standards regarding complaint resolution. We are also proud of our 4.2 rating out of 5 on TrustPilot with 5,104 customer reviews. Gundry MD encourages prospective customers to read reviews from a variety of sources, and to not hesitate to reach out to us with any additional questions.
We are committed to providing best-in-class U.S.-based customer service via phone, chat, or email. Gundry MD encourages all urgent customer requests to be directed to our phone line (800) 852-0477 during business hours so that an agent may assist right away. All other customer concerns should be emailed to support @ gundrymd.com, where an agent will look into the issue within 72 hours. Gundry MD also has a live chat function on our official website where a real customer service agent is happy to assist during business hours.
Our Terms and Conditions clearly state the details of our 90-day money-back guarantee for products purchased through our official website. The 90 day period begins the day the item is shipped. The customer is responsible for any costs incurred by shipping the returned products. Refunds for returns are processed after the product has arrived at the facility and has been inspected. The refund amount is equal to the number of products returned. Customers are always welcome to contact us regarding any issues with the refund process.
Our products are all CGMP (Current Good Manufacturing Practice) compliant, according to guidelines set by the United States Food & Drug Administration. These guidelines assure that all of our products have the identity, strength, composition, quality, and purity that appear on their labels. As stated on our Active Advantage page (gundrymd-com/supplements/active-advantage/), our formulas are regularly tested for quality and purity at an independent, third-party facility. Gundry MD highly recommends that prospective customers discuss any changes to their daily regimen with their physician, as each body is different.
Please do not hesitate to email me with any further questions or concerns.
It was stated in a recent video that you could take all the pills up to the 90 day point and still receive a complete refund if you were not satisfied. I’m neutral on whether that is a good business choice but it is a good sales line… if true. Your comments above state that the refund is based on what remains of the product. That’s different than the advertised offer that you will get a complete refund.
M
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